PRIVACY POLICY

Heliconia Sustainable Investments & Consultancy S.L., as the owner of the website, ensures compliance with the provisions of the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data collected
The only personal data collected through this website is the user’s email address.

2. Purpose of processing
The data collected will be used exclusively to:

  • Respond to enquiries submitted by users.
  • Prepare quotations.
  • Send commercial information related to the services offered.

3. Legal basis for processing
The processing of personal data is carried out on the basis of the need to respond to the user’s requests and the legitimate interests of the website owner, without requiring the user’s explicit consent.

4. Data retention period
Email addresses and related communications will be retained for a maximum period of three months from the date they are received.

5. Disclosure of data to third parties
The website owner does not share the personal data collected with third parties.

6. User rights
Users have the right to:

  • Access: Know whether their personal data is being processed and access such data.
  • Rectification: Request the correction of inaccurate or incomplete data.
  • Erasure: Request the deletion of data when it is no longer necessary for the purposes for which it was collected.
  • Objection: Object to the processing of their data in certain circumstances.
  • Restriction of processing: Restrict the processing of their data in certain cases.
  • Data portability: Receive their data in a structured format and transfer it to another data controller, where applicable.

To exercise these rights, users may submit a request to:

The website owner will respond to requests within the legally established timeframe.

7. Security measures
The website owner applies the necessary technical and organisational measures to ensure the security of personal data and prevent its loss, unauthorised access or alteration.

8. Applicable law
This Privacy Policy is governed by Spanish law, particularly the GDPR and the LOPDGDD.